Privacy Policy

Data Controller

Your personal data is processed by Efsense Travel as data controller. Contact details are provided at the end of this policy.

Data We Collect

We only collect the data necessary to provide our services and respond to your requests:

• Contact data: name, email, phone number.
• Enquiry content: messages, travel or event requests you send us.
• Usage data: anonymous/statistical information about how you use the site, collected via cookies (only with your consent).
• Technical data: IP address, browser type, device information (for security and site operation).

Purposes of Processing

• To respond to your enquiries and prepare proposals,
• To plan and deliver travel, organisation and MICE services,
• To send newsletters and updates where you have requested them,
• To meet our legal obligations,
• To ensure the security and performance of the website and improve our services.

Legal Bases

We process your data on the bases of the conclusion or performance of a contract, our legitimate interests, our legal obligations and, where required, your explicit consent (e.g. for marketing communications and optional cookies).

Data Sharing

We do not sell your data. It may be shared only with partners and suppliers needed to deliver the service (e.g. accommodation, transport, event providers), our hosting and form infrastructure provider (Netlify), and analytics providers (Google Analytics — only if you consent). Some providers may be located abroad; in such cases the safeguards required by KVKK/GDPR are applied.

Retention

We keep your personal data only for as long as the processing purpose requires and within the retention periods prescribed by applicable law. Once the purpose no longer applies, data is deleted, destroyed or anonymised.

Data Security

We apply appropriate technical and organisational measures (encrypted connections/HTTPS, access controls, etc.) to protect your data against unauthorised access, loss and misuse.

Your Rights

Your rights under KVKK are described in detail on the "Data Protection (KVKK) Notice" page. You can submit requests to info@efsense.com.

Cookies

For details on the cookies used on our site, please see our Cookie Policy. Optional cookies are enabled only with your consent.

Changes

We may update this policy from time to time. The current version is always published on this page.